Customer Service: +44 (0) 2089006629
We are committed to protecting and respecting your privacy. This Privacy Statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of applicable data protection laws and the upcoming General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), the Data Controller is Techtronic Industries UK Ltd, whose registered address is at Unit 3 Globeside Business Park, Fieldhouse Lane, Marlow SL7 1HZ, England.
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by signing up to our newsletter, registering your tools, registering for extended warranty, corresponding with us by e-mail, telephone or social media or creating an account with us or otherwise. It includes information you provide when you enter a competition, promotion or survey, search for a product, report a problem with our site or tools via customer service or other social media functions on our site. The information you give us may include but is not limited to your name, address, e-mail address and phone number, financial and credit card information, personal description and photographs. We will only request information, which is required for the specific purpose.
By submitting this data, you give your consent that we collect and process the data to provide you with the information, products and services that you requested from us. In such case, the legal basis for the processing is Article 6 (1) (a) GDPR. You have the right to withdraw this consent at any time. We may also use this data to carry out our obligations arising from any contracts entered between you and us. In such case the legal basis is Article 6 (1) (b) GDPR. We store your personal data only as long as we need it to provide the information, services or offers you requested or to carry out our obligations arising from any contracts.
This information is stored exclusively by us to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes and for the control of illegal acts. We reserve the right to check these log files and data retroactively if there is reasonable suspicion of an illegal act due to concrete indications. As far as personal data is processed, we do so solely to protect our legitimate interest to control illegal acts particular in connection with our website. The legal basis for this is Article 6 (1) (f) GDPR.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Statement https://uk.milwaukeetool.eu/footer/cookie-policy/.
Most of the cookies we use are so-called “session cookies”. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser at the next visit.
As far as personal data is processed in this regard, we carry out such processing on basis of our legitimate interest to improve our website for users. We only process pseudonymised data in this regard upon your visit of our website. The legal basis for such processing is Article 6 (1) (f) GDPR. You can delete cookies on your device at any time and once they are deleted we cannot process any information contained in a cookie.
You can further adjust your browser so that you are informed about the setting of cookies and only allow cookies on an individual basis, exclude accepting cookies for specific cases or in general, and activate the automatic deletion of cookies when you close your browser. The functionality of this website may be restricted when cookies are deactivated.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, “Google”). Google Analytics uses cookies to help us analyse your use of our website. The information generated by the cookie about your use of this website will be transferred to a Google server in the United States. We use Google Analytics with the extension “_anonymizeIp ()”, so that the IP addresses transferred to Google are only processed in a shortened version in order to exclude that they are directly related to you. Google will use these data for the purposes of evaluating your use of the website, compiling reports on website activity for our website, and providing further services related to website and internet usage. Google may also transfer these data to third parties, provided that it is required by law or insofar as third parties process these data on behalf of Google. Google will not associate your IP address with any other data held by Google. You can prevent the installation also of the Google Analytics cookie by the settings of your browser software; we point out that if you do this, you may not be able to use the full functionality of our website. Furthermore, you can object to data collection and storage for Google Analytics for the future at any time via Google’s browser plug-in (https://tools.google.com/dlpage/gaoptout?hl=en). For more information about Google Analytics go to (https://www.google.com/intl/en/analytics/learn/privacy.html). If you visit our website via a mobile device, you can disable Google Analytics by clicking this (https://tools.google.com/dlpage/gaoptout?hl=en).
As far as personal data is processed in this regard, we carry out such processing as part as of our legitimate interest for own marketing purposes. We safeguard your interests by anonymizing your IP address upon collection so that you are not identifiable. The legal basis for such processing is Article 6 (1) (f) GDPR.
We use information held about you in the following ways:
All personal information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We may transfer your data to third-parties if legally required or if we instruct third parties to process your data under our authority, but this will be done following strict adherence to applicable laws and regulations. In this regard your data may also be processed by staff which might be operating outside the European Economic Area who work for us, our affiliates or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by applicable law.
As a data subject, you have the right to assert the rights of the data subject vis-à-vis us at any time. In particular, you have the following rights:
You may assert your rights by contacting us under the contact details listed below.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law.
Questions, comments and requests regarding this privacy Statement are welcomed and should be addressed to:
Data Information Manager
Techtronic Industries UK Ltd
Unit 3 Globeside Business Park
Fieldhouse Lane, Marlow SL7 1HZ
England
Techtronic Industries EMEA,
22 Market Street,
Maidenhead, SL8 6AD
United Kingdom
Mon-Fri: 08:00 – 18:00
Saturday: 09:00 – 16:00
email us at milwaukee@xcelbespoke.co.uk
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